Refund policy

NO REFUNDS !ALL SALES ARE FINAL! 

Exchange exceptions are on a case by case basis and NOT A GUARANTEE! 

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

We have a 3-day exchange policy on a case by case basis and NOT A GUARANTEE which means you have 3 days from the time you receive your item to request an exchange. 

To start an exchange, please contact us at info@izzyinbloom.com. 

If your exchange is accepted, we’ll send you an email with instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us for any  exchange question at info@izzyinbloom.com.

non-returnable items:

Certain types of items cannot be returned/exchanged, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on final sales, sale items or gift cards. Exchanges are not guaranteed and are processed on a case by case basis. 

Thank you for shopping at Izzy In Bloom!